Gouvernance et leadership d’une méta-organisation innovante
Le cas d’un pôle dédié aux services médicosociaux à domicile
Governance and leadership of an innovative meta-organization. The case study of a cluster dedicated to home-care medical services
KEDGE Business School
Alors que peu de travaux ont analysé la méta-organisation capable de soutenir l’innovation (MOI), les auteurs y contribuent en étudiant ses formes de gouvernance et de leadership. En analysant des projets d’innovation organisationnelle portés par des opérateurs de services à domicile, soutenus par un pôle de compétitivité, les résultats enrichissent le modèle de la MOI en identifiant des formes de gouvernance ouverte et de leadership vertical et horizontal. Ils identifient également l’importance à théoriser l’innovation dans ce secteur fortement institutionnalisé.
Abstract
Although meta-organizations tend to foster innovation, little research has extensively analyzed the mechanisms that support innovation (MOI) in these organizations. We will further this research by analyzing their forms of governance and leadership and by leveraging the works of Dougherty and Dunne (2011) to adopt an analytical framework for studying how such organizations encourage innovation. We investigated a regional cluster dedicated to homecare services that facilitates organizational innovation such as mergers. The results enrich both the MOI model, by identifying forms of open governance as well as vertical and horizontal leadership models, and the Dougherty and Dunne model, by proposing a fourth practice (theorization) which legitimizes innovation and mobilizes specific actors in the process. Theorization acts as a “meta-practice” which supports the development of the three others (orchestrating knowledge, strategizing and influencing public policies).
Mots clés : méta-organisation / gouvernance / leadership / services médicosociaux à la personne
Key words: meta-organization / governance / leadership / homecare services
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